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Certificate

Placement-Linked Microfinance Program

TLE Foundation
TLE Foundation
Duration

1 month

Type

Certificate

Mode

Campus

₹0

Total Program Fees

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Program Overview

Microfinance Program sponsored by ABB, is designed to equip candidates with practical, job-ready skills across multiple industry sectors. Participants undergo one month of physical training in Retail Sales Associate and BFSI. The training focuses on developing practical, industry-relevant skills required for entry-level roles. It is designed to equip candidates with foundational knowledge, practical skills and role-specific competencies required for the respective job profiles.

Program Highlights

One-Month Practical Training
Multiple Career Pathways
Service-Sector Skills
Placement-Linked Learning
Training Across Multiple Cities

Curriculum

Module 1: Fundamentals of Microfinance
  • Introduction & objectives and importance of microfinance
  • Understanding customer risks in microfinance
Module 2: Basics of Lending
  • Banking and microfinance loan products
  • Secured and unsecured loans
  • Mortgage and assignment
  • Interest rates
  • EMI
  • drawing power and sanctioned limits
  • Personal
  • business and vehicle loans
Module 3: Customer Sourcing & Loan Sales
  • Identifying and mapping prospective customers
  • Converting prospects into customers
  • Customer service during and after loan processing
  • Territory mapping and customer-group identification
  • Presenting microfinance products
  • Cross-selling relevant financial products
  • Practical customer interaction and sales activities
Module 4: Loan Application & Disbursement
  • Microfinance loan and investment application process
  • Application form filling and KYC documentation
  • Collection and verification of financial documents
  • Due diligence and document validation
  • Loan sanction and disbursement process
  • Pre-disbursement customer discussions and formalities
Module 5: Collections & Debt Management
  • Special Mention Accounts and NPAs
  • Classification of standard
  • sub-standard
  • doubtful and loss assets
  • Intentional and financial default
  • Debt recovery procedures
  • Credit counselling and debt-management planning
  • Recovery guidelines and legal aspects of repossession
Module 6: Business Facilitation & Sales Acceleration
  • Role of Business Facilitator/Correspondent
  • Borrower profiling and financial advisory skills
  • Debt management and marketing skills
  • Sales process and sales funnel
  • Active listening and telephonic etiquette
  • Client development and sales meetings
  • Customer loyalty & complaint handling and phone-sales techniques
Module 7: Employability & Customer Management Skills
  • Lead generation
  • prioritisation and filtering
  • Customer need identification and solution offering
  • Objection handling and sales closure
  • Documentation and professional grooming
  • Effective communication and interpersonal skills
  • Negotiation and handling difficult customers
Module 8: Digital Literacy & Assessment
  • Computer basics and operations
  • Introduction to MS Office
  • Internet fundamentals and online communication
  • Applications of the internet
  • Practical digital activities
  • Final assessment and programme feedback

Learning Outcomes

1
Build Role-Specific Skills
2
Gain Practical Industry Exposure
3
Improve Workplace Readiness
4
Strengthen Customer & Professional Skills

Eligibility Criteria

10+2 pass or graduate candidates
Candidates from the following locations are eligible to apply: Faridabad (Haryana), Nashik (Maharashtra), Vadodara (Gujarat), and Peenya and Nelamangala (Karnataka).

About TLE Foundation

TLE Foundation

TLE Foundation

TeamLease EdTech Foundation is a Section 8, FCRA-registered not-for-profit organization focused on enhancing youth employability through education, skill development, and work-linked learning pathways. The Foundation works towards bridging the gap between academic learning and industry requirements by creating accessible, outcome-driven opportunities. Through collaborations with institutions, organizations, and industry partners, it enables individuals to build relevant skills and achieve sustainable career growth. Its initiatives focus on empowering youth, promoting inclusive learning, and preparing a future-ready workforce.

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Program Details

Duration 1 month
Mode Campus
Fees ₹0

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