Privacy Policy

This Privacy Policy explains how personal data is collected, used, stored, shared and protected when you visit Digivarsity, explore programs, submit an enquiry, or interact with us through our website, WhatsApp, call, SMS, email or other communication channels.

1. Who We Are

Digivarsity is an AI powered education and career discovery platform by TeamLease EdTech Limited.

Digivarsity helps learners explore programs offered by partner universities, institutions and education providers. TeamLease EdTech Limited operates Digivarsity and is responsible for the collection and processing of personal data through the Digivarsity platform.

For the purpose of this Privacy Policy, “Digivarsity”, “we”, “us” or “our” refers to TeamLease EdTech Limited, operating through the Digivarsity platform.

2. Personal Data We Collect

We may collect the following personal data when you interact with Digivarsity:

1. Full name
2. Mobile number
3. Email address, where collected
4. Selected university or institution
5. Course or program interest
6. Communication preferences and consent status
7. Enquiry and counselling interaction details
8. Website usage data such as pages visited, device information, browser type, IP address, cookies and similar tracking data

We do not collect academic documents, bank account details, credit card details or payment information through the Digivarsity lead form.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

1. To respond to your enquiry
2. To help you explore suitable programs
3. To connect you with counsellors or admission support teams
4. To share your enquiry with the relevant partner university or institution
5. To contact you through call, SMS, WhatsApp, email or other communication channels
6. To improve the Digivarsity website, user experience and program discovery journey
7. To analyse campaign performance and website usage
8. To comply with applicable legal and regulatory requirements

4. Consent

By submitting your details on Digivarsity, you consent to TeamLease EdTech Limited collecting and using your personal data for the purposes mentioned in this Privacy Policy.

Where required, we may also seek separate consent for promotional communication, WhatsApp updates, cookies or marketing-related communication.

You may withdraw your consent at any time by writing to us at [privacy/contact email]. Withdrawal of consent may affect our ability to provide enquiry, counselling or program discovery support.

5. Sharing of Personal Data

We may share your personal data with:

1. Partner universities and institutions
2. Counsellors and admission support teams
3. Legal, regulatory or government authorities, where required by law

We share personal data only for the purposes stated in this Privacy Policy.

6. Information Collected by Partner Universities or Third Parties

If you are redirected to a partner university, institution, payment gateway or third-party website, any personal data collected there will be governed by their respective privacy policies.

Digivarsity and TeamLease EdTech Limited are not responsible for personal data collected directly by such third parties on their own platforms.

7. Cookies and Analytics

We may use cookies, pixels and analytics tools to understand website usage, improve user experience, measure campaign performance and show relevant communication.

You may manage cookies through your browser settings or cookie preference options, where available.

8. Data Retention

We retain personal data only for as long as required for enquiry handling, counselling, admission support, business records, legal compliance or other purposes stated in this Privacy Policy.

When personal data is no longer required, we will delete, anonymise or securely archive it as per applicable requirements.

9. Data Security

We use reasonable security practices to protect personal data from unauthorised access, misuse, loss, alteration or disclosure.

Access to personal data is restricted to authorised personnel and service providers who need it for the purposes mentioned in this Privacy Policy.

10. Children’s Personal Data

Digivarsity is intended for learners exploring higher education and career-linked programs. If a user is below 18 years of age, parental or guardian involvement may be required.

We do not knowingly collect children’s personal data without appropriate consent where required by applicable law.

11. Your Rights

Subject to applicable law, you may request to:

1. Access information about your personal data
2. Correct or update inaccurate personal data
3. Withdraw consent
4. Request deletion of personal data
5. Raise a grievance regarding the processing of your personal data
6. Nominate another person to exercise your rights, where applicable

To exercise these rights, please contact us at support@digivarsity.com.

12. Grievance Redressal

For any privacy-related query, request or grievance, you may contact:

Grievance / Privacy Contact: Apoorv Aphale

Entity: TeamLease EdTech Limited

Email: apoorv.aphale@teamlease.com

Address: B-903, Western Edge II, Western Express Highway, Borivali (E) 400066

We will respond to privacy-related requests in accordance with applicable law.

13. Data Breach

In case of a personal data breach, we will take appropriate steps to assess and address the issue and inform affected users and/or authorities where required under applicable law.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with the revised effective date.